Giraffes barely make noise (or so my son told me after zoo day at school) so when I first read about “giraffe language,” I was intrigued. Coined by Marshall Rosenberg, a conflict resolution expert, giraffe language is named for the mammal with the biggest heart,...
Why Now? The start of the new year is a time to reflect on the successes and challenges of the previous year, and set goals and expectations for the coming year. How will you monitor progress? How often will you check the status? Will you set specific monthly or...
When tax season arrives each year, your accounting department is more stressed than usual. Increased workloads, tight deadlines and other demands pile up quickly. Your team might struggle to get everything done on time. To avoid having your team members face burnout,...
When Yvonne’s boss asked her to meet with a potential client about co-sponsoring a conference, she was happy to do it. She researched his company, his work and had a clear preliminary path ready in her mind. Except when she walked into his office, he said, “it’s great...
So you’ve been asked to give a presentation at work. It’s rare that we get training in how to present – and that can make the thought of it intimidating. But we’ve all sat through a lot of presentations and know that the differences between a good presentation and a...
If you’ve been out on your own as an entrepreneur, the return to the mainstream workplace can be a daunting journey. How will you re-acclimate to regular accountability? What direction will best suit you on this new or revisited path? Why are you returning and is it...